Prevention · 4 min watch

Prepare your vehicle for a tow

A few minutes of prep before the tow truck arrives saves time, avoids damage, and makes the whole call go faster.

What you'll learn

  • What to take out of the car before it goes on the flatbed
  • Whether to disconnect the battery (usually no — but sometimes yes)
  • Why photographing the vehicle beforehand protects you
  • What transport mode is and when your EV needs it

Step by step

  1. Remove valuables, registration, and any loose items inside the cabin.
  2. Photograph all four sides of the car before loading. Save the photos.
  3. If the car has an alarm, turn it off or disable motion sensing.
  4. For EVs: engage transport mode per your owner's manual.
  5. Note any pre-existing damage and point it out to the driver.
  6. Leave fuel in the tank unless the driver tells you otherwise.
Safety note

Photos before the tow protect both you and the driver. We photograph every load too — standard procedure — but your photos back up the story.

Rather have a pro handle it?

Same-day electrical service across San Diego County. A real electrician picks up.

Serving San Diego County

Need a tow? Call dispatch, not a call center.

Live 24/7 dispatch. Flat-rate quote before the truck rolls. Average arrival 30–45 minutes.