Troubleshooting · 6 min watch

Car will not start — what to check first

Before calling for a tow, there are five things to check. Most of the time the car is fine and you just need a boost, a fuse, or a key that actually talks to the transponder.

What you'll learn

  • The difference between dead-battery symptoms and starter symptoms
  • Why a clicking noise usually means battery, not starter
  • When a stuck shift interlock prevents start (and how to bypass)
  • Why transponder keys fail and what to try first

Step by step

  1. Check the dashboard. Do any lights come on when you turn the key to ON?
  2. Try turning the key (or pushing start) with the brake held firmly.
  3. If you hear rapid clicking, the battery is low. Try a jump.
  4. If you hear one click or silence, the starter or ignition may be bad.
  5. Check that the key fob has battery (swap with a spare if you have one).
  6. If the transmission is not fully in Park, move the shifter and try again.
Safety note

If you have tried all five and the car still will not start, you need a tow. We can often do a quick diagnosis on the scene before deciding to tow — sometimes it is a 5-minute fix.

Rather have a pro handle it?

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Serving San Diego County

Need a tow? Call dispatch, not a call center.

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